FAQ
Wine storage & provenance
Our wine is stored in a large climate controlled warehouse. The warehouse is fully air-conditioned and has a state of the art reflective coating on the roof to minimise heat transmission.
Wine is purchased only from reputable wholesalers or retailers (almost always at the time of release) and is then meticulously stored in our climate controlled warehouse. We do not purchase wine off the secondary market.
We have been purchasing wine for the last 23 years and have build up a substantial back vintage collection of much sought after wines. For a large part of our time in business we have continued to purchase new release wines but have concentrated on export sales of a small number of products. This has left little to no time to have an online presence, allowing the bulk of our purchases to sit quietly and mature.
Shipping
Delivery is free Australia wide on any order of 12 or more bottles of wine (except to the Northern territory).
For orders of less than 12 bottles, shipping is calculated at checkout.
Delivery charges apply to any order to the Northern Territory. Shipping is calculated at checkout.
Your order will only be left unattended if you authorise us to do so. If you would like the courier to leave the order, please add the delivery instructions (e.g. leave at front door) in the 'Add Order or Delivery Notes' at the bottom of the shopping cart, located just above the CHECKOUT button.
If there is no one home and no instruction, the courier will leave a card letting you know where to pick the parcel up. They may also re-deliver for a fee.
While a large number of destinations are serviced within 48 hours or less, please allow up to 14 days for delivery within Australia.
We deliver wine to a number of destinations worldwide. If you require overseas delivery, please email us with the relevant information and we will advise you if we can deliver to your selected destination and the shipping costs involved. Minimum order requirements apply.
Insurance
All orders are fully insured.