Terms of service

Welcome to Canterbury Wines, an online wine retailer based in Australia. By accessing and using our website, you agree to comply with the following terms and conditions. These Terms of Service govern your use of our platform and the purchase of wine products. Please read them carefully before proceeding with any transaction.

  1. Age Restriction: By using our website, you confirm that you are at least 18 years of age, as it is illegal to purchase alcohol if you are under the legal drinking age in Australia.

  2. Product Availability and Descriptions: We strive to provide accurate and up-to-date information about our wine products, including availability and descriptions. However, we do not guarantee the availability of specific products at all times, and we reserve the right to modify or discontinue any product without prior notice.

  3. Pricing: All prices displayed on our website are in Australian Dollars (AUD) and inclusive of GST (Goods and Services Tax), where applicable. We make every effort to ensure that pricing information is accurate; however, pricing errors may occur. In such cases, we reserve the right to correct the prices and provide you with the option to proceed with the purchase at the corrected price or cancel your order.

  4. Ordering and Payments: To place an order, you must provide accurate and complete information during the checkout process. By submitting your order, you authorize us to charge the specified payment method for the total order amount, including applicable taxes and shipping fees. We accept various payment methods, and all transactions are securely processed.

  5. Delivery and Shipping: We will make every effort to deliver your order in a timely manner to the address you provide during checkout. However, delays may occur due to unforeseen circumstances. Shipping fees will be displayed during the checkout process.

  6. Cancellations and Returns: If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We provide refunds or replacements for damaged or defective products. Please refer to our "Cancellation" policy and "Returns and Refunds" policy for detailed information.

  7. Responsible Drinking: We promote responsible consumption of alcohol. It is important to know your limits and not to drink and drive. If you feel that you or someone you know has a problem with alcohol, we encourage you to seek help from appropriate resources.

  8. Intellectual Property: All content on our website, including images, text, logos, and trademarks, is the intellectual property of [Company Name] or its licensors. You may not use, reproduce, modify, or distribute any content without prior written permission.

  9. Privacy Policy: We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

  10. Changes to Terms of Service: We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after such changes constitutes acceptance of the revised terms.

  11. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of Australia, and any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

If you have any questions or concerns about these Terms of Service or any aspect of our services, please contact us.

Thank you for choosing Canterbury Wines as your online wine retailer. Enjoy your wine shopping experience!